Highly recommend, Hannah is communicative, using the right tools for her job allowing easy flow of projects and can work to tight deadlines when required.
Overview
I’ve had the pleasure of being the go-to creative for Complete Care Shop—a trusted UK-based online specialist in mobility aids and daily living equipment. I’ve brought a fresh, approachable flair to their digital presence, crafting assets that are as supportive and dependable as the products they sell.
Scope of Work
My design support has included:
- Hero Banner Designs
Captured that “Here to help you live independently” feeling with hero visuals that instantly communicate warmth, trust, and clarity—highlighting key services like next‑day delivery, free UK shipping over £50, and expert advice from their Occupational Therapy team. - Email Campaign Assets
Delivered fresh, engaging templates that felt friendly, approachable, and easy to navigate. Whether it’s “Sign up for 10% off your first order” or “Expert product tips,” each email art brings the brand’s helpful, reassuring tone to life. - Social Media Graphics
Designed eye‑catching social visuals that turned mobility equipment into everyday heroes—think “Great offers on lightweight wheelchairs” or helpful tips like “Five tips on keeping the elderly warm in bed.” These visuals blend practical guidance with friendly encouragement. - UX & Web Design Elements
Played a role in shaping seamless, supportive user journeys—like showcasing OT‑recommended badges, clear navigation through product categories (mobility aids, daily living aids, clearance, etc.), and service highlights like home adaptations and expert advice.
Design Ethos
A blend of user-centred design and brand storytelling, ensuring every asset not only looks great but also works hard—building trust, simplifying navigation, and helping customers feel supported at every interaction.
Impact
By delivering a unified visual language across Complete Care Shop’s website, email campaigns, and social channels, I’ve helped strengthen their online presence, improve customer engagement, and reinforce their positioning as a trusted leader in independent living solutions.
Client: Complete Care Shop
Sector: Mobility & Independent Living
Output: Digital brand assets, UX design elements
Tools: Figma, Illustrator
Purpose: Ongoing creative support for website visuals, email marketing, and social media campaigns to enhance user experience and brand consistency.
Don’t just take my word for it
Complete Care Shop
Fareena Mughal, Head of E-Commerce
Like what you see?
If you’re looking for a designer who’ll support you creatively (and not overwhelm you with jargon), I’d love to chat.
